{"id":2990,"date":"2025-02-26T11:00:11","date_gmt":"2025-02-26T10:00:11","guid":{"rendered":"https:\/\/www.pyxa.ch\/2025\/02\/26\/woocommerce-order-management\/"},"modified":"2025-05-22T12:49:16","modified_gmt":"2025-05-22T10:49:16","slug":"gestion-commandes-woocommerce","status":"publish","type":"post","link":"https:\/\/www.pyxa.ch\/en\/2025\/02\/gestion-commandes-woocommerce\/","title":{"rendered":"WooCommerce order management"},"content":{"rendered":"\n<p><em>Reading time: 5 minutes<\/em><\/p>\n\n<div class=\"wp-block-uagb-container uagb-block-fd082ca7 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-info-box uagb-block-60f668fc uagb-infobox__content-wrap  uagb-infobox-icon-left-title uagb-infobox-left uagb-infobox-image-valign-top\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-left-title-image\"><div class=\"uagb-ifb-icon-wrap\"><div class=\"uagb-iconbox-icon-wrap uagb-infobox-shape-circle\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path d=\"M288 256C288 273.7 273.7 288 256 288C238.3 288 224 273.7 224 256C224 238.3 238.3 224 256 224C273.7 224 288 238.3 288 256zM112 256C112 176.5 176.5 112 256 112C335.5 112 400 176.5 400 256C400 335.5 335.5 400 256 400C176.5 400 112 335.5 112 256zM256 336C300.2 336 336 300.2 336 256C336 211.8 300.2 176 256 176C211.8 176 176 211.8 176 256C176 300.2 211.8 336 256 336zM512 256C512 397.4 397.4 512 256 512C114.6 512 0 397.4 0 256C0 114.6 114.6 0 256 0C397.4 0 512 114.6 512 256zM256 64C149.1 64 64 149.1 64 256C64 362 149.1 448 256 448C362 448 448 362 448 256C448 149.1 362 64 256 64z\"><\/path><\/svg><\/div><\/div><div class=\"uagb-ifb-title-wrap\"><h3 class=\"uagb-ifb-title\">Key points<\/h3><\/div><\/div><\/div><\/div>\n\n\n\n<ul style=\"margin-top:0\" class=\"wp-block-list\">\n<li>WooCommerce follows a structured order process, with precise statuses to be respected to ensure that automatic emails are sent correctly.<\/li>\n\n\n\n<li>Personalizing transactional emails significantly improves the customer experience and boosts loyalty.<\/li>\n\n\n\n<li>It&#8217;s crucial to distinguish between a cancelled order (without payment) and a refunded order (with financial impact).<\/li>\n\n\n\n<li>Many stores forget to mark orders as \u201cCompleted\u201d, which distorts the statistics and prevents the final email from being sent.<\/li>\n\n\n\n<li>Proactive status management (including \u201cPending\u201d, \u201cFailed\u201d and \u201cIn Progress\u201d) helps avoid wasted time and frustration on the customer side.<\/li>\n\n\n\n<li>Efficient management combines automation and intelligent manual tracking to ensure smooth, reliable order processing.<\/li>\n<\/ul>\n<\/div><\/div>\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-2030b235\"><h2 class=\"uagb-heading-text\">How to manage WooCommerce orders and automatic emails<\/h2><\/div>\n\n<p><em>Inspired by the <a href=\"https:\/\/woocommerce.com\/document\/gestion-des-commandes\/\" target=\"_blank\" rel=\"noreferrer noopener\">WooCommerce documentation<\/a> principles of clarity and guidance.<\/em><\/p>\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>A well-managed WooCommerce store isn&#8217;t just about processing orders, it&#8217;s about <strong>optimizing every step<\/strong> to save time, improve the customer experience and maximize sales performance.<\/p>\n\n\n\n<p>This strategy is based on <strong>proactive order management<\/strong>, from validation to after-sales follow-up, using native functionalities and proven methods.<\/p>\n<\/div>\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-48368089\"><h2 class=\"uagb-heading-text\">Understanding the WooCommerce Order Process<\/h2><\/div>\n\n\n\n<p>WooCommerce offers a clear order process that covers most situations. It allows you to manage an order from initiation to delivery, including payment request and refund management. <\/p>\n\n\n\n<p><strong>The main order statuses :<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Awaiting payment<\/strong> \u2192 An order has been created and the customer is in the process of paying.<\/li>\n\n\n\n<li><strong>Pending<\/strong> \u2192 The order has been placed, but payment has not yet been received (for deferred payment methods e.g. bank transfer).<\/li>\n\n\n\n<li><strong>Failed<\/strong> \u2192 The payment has been refused or abandoned, the customer can try again.<\/li>\n\n\n\n<li><strong>In progress<\/strong> \u2192 The order and payment have been validated, the store can prepare and dispatch it.<\/li>\n\n\n\n<li><strong>Completed<\/strong> \u2192 The order has been delivered and requires no further action.<\/li>\n\n\n\n<li><strong>Refunded<\/strong> \u2192 Part or all of the amount has been refunded to the customer.<\/li>\n\n\n\n<li><strong>Cancelled<\/strong> \u2192 The order was cancelled before being processed.<\/li>\n<\/ul>\n\n\n\n<p>Although WooCommerce allows you to switch from one order status to another without restriction, it&#8217;s best to follow the logical sequence. In fact, some automatic e-mails are triggered only at specific stages of the process, ensuring smooth communication with the customer. <\/p>\n<\/div>\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">WooCommerce automatic emails and how they work<\/h2>\n\n\n\n<p>WooCommerce sends automatic notifications to keep <strong>customers and administrators<\/strong> informed at every stage of the process.<\/p>\n\n\n\n<figure class=\"wp-block-table is-style-regular has-medium-font-size\"><table class=\"has-fixed-layout\"><thead><tr><th>Email<\/th><th>To whom<\/th><th>When is it sent?<\/th><th>Usefulness<\/th><\/tr><\/thead><tbody><tr><td>New order<\/td><td>Admin<\/td><td>When an order is received<\/td><td>Informs the administrator of a new sale.<\/td><\/tr><tr><td>Order cancelled<\/td><td>Admin<\/td><td>When an order goes to &#8220;Cancelled&#8221; status<\/td><td>Confirms to the administrator that the order has been cancelled.<\/td><\/tr><tr><td>Order failed<\/td><td>Admin and Customer<\/td><td>If the payment fails (and if the previous status was &#8220;in progress&#8221; or &#8220;pending&#8221;).<\/td><td>Informs customer and administrator.<\/td><\/tr><tr><td>Pending order<\/td><td>Customer<\/td><td>When a payment is pending<\/td><td>Reassures customers that their order has been registered and is awaiting payment.<\/td><\/tr><tr><td>Order in progress<\/td><td>Customer<\/td><td>After payment confirmation<\/td><td>Confirms that the order is being prepared.<\/td><\/tr><tr><td>Order completed<\/td><td>Customer<\/td><td>After delivery or service performance<\/td><td>Indicates that the order has been finalized (key email for customer loyalty).<\/td><\/tr><tr><td>Refunded order<\/td><td>Customer<\/td><td>After a refund<\/td><td>Informs the customer of the refund.<\/td><\/tr><tr><td>Order details<\/td><td>Customer<\/td><td>Manually (e.g. on customer request)<\/td><td>Allows the customer to view his order.<\/td><\/tr><tr><td>Customer note<\/td><td>Customer<\/td><td>Manually, when a note is added<\/td><td>Sends a customized update.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div class=\"wp-block-uagb-inline-notice uagb-inline_notice__align-left uagb-block-ded47081\"><button class=\"uagb-notice-close-button\" type=\"button\" aria-label=\"Close\"><\/button><h4 class=\"uagb-notice-title\">\ud83d\udee0\ufe0f&nbsp;Optimisation recommand\u00e9e<\/h4><div class=\"uagb-notice-text\">\n<p>  Personalize these emails for better engagement (warmer tone, addition of the customer&#8217;s first name, order tracking).<\/p>\n<\/div><\/div>\n<\/div>\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">How a WooCommerce order ideally works<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>The customer validates the order from the payment page.<\/li>\n\n\n\n<li>If the payment method is deferred (e.g. bank transfer) \u2192 The order goes to &#8220;Pending&#8221;.\n<ol class=\"wp-block-list\">\n<li>The administrator must manually change it to &#8220;In progress&#8221; once payment has been received.<\/li>\n<\/ol>\n<\/li>\n\n\n\n<li>If payment is instant \u2192 The order goes to &#8220;Pending payment&#8221;.\n<ol class=\"wp-block-list\">\n<li>If the payment is validated, the order changes to &#8220;In progress&#8221;.<\/li>\n\n\n\n<li>If the payment fails, the order is set to &#8220;Failed&#8221; and the customer can try again.<\/li>\n<\/ol>\n<\/li>\n\n\n\n<li>Once the order is &#8220;in progress&#8221; \u2192 The customer receives a confirmation.<\/li>\n\n\n\n<li>Upon delivery, the administrator sets the order to &#8220;Completed&#8221;.<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-uagb-image uagb-block-a9651476 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/www.pyxa.ch\/wp-content\/uploads\/2025\/02\/Woo-Order-process.jpg ,https:\/\/www.pyxa.ch\/wp-content\/uploads\/2025\/02\/Woo-Order-process.jpg 780w, https:\/\/www.pyxa.ch\/wp-content\/uploads\/2025\/02\/Woo-Order-process.jpg 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/www.pyxa.ch\/wp-content\/uploads\/2025\/02\/Woo-Order-process.jpg\" alt=\"\" class=\"uag-image-2975\" width=\"2200\" height=\"775\" title=\"Woo Order process\" loading=\"lazy\" role=\"img\"><\/figure><\/div>\n\n\n\n<div class=\"wp-block-uagb-inline-notice uagb-inline_notice__align-left uagb-block-fa03940a\"><button class=\"uagb-notice-close-button\" type=\"button\" aria-label=\"Close\"><\/button><h4 class=\"uagb-notice-title\">Common problems<\/h4><div class=\"uagb-notice-text\">\n<p>Many stores forget to set the order to &#8220;Completed&#8221;, preventing the final email from being sent and distorting sales statistics.<\/p>\n<\/div><\/div>\n<\/div>\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Difference between Cancellation and Refund<\/h2>\n\n\n\n<p>It is important to differentiate between <strong>cancellation<\/strong> and <strong>refund<\/strong>, as they have a different impact on the order and communication with the customer.<\/p>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-contrast-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-radius:16px;padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)\">\n<h3 class=\"wp-block-heading has-accent-4-color has-text-color has-link-color has-x-large-font-size wp-elements-2ed50bb4624a7284283b6732d702eed5\"><strong>\ud83d\udeab Cancellation<\/strong><\/h3>\n\n\n\n<p><strong>Internal action with no financial impact<\/strong><\/p>\n\n\n\n<p>An order can be cancelled when no payment has been made. This is an internal action that does not trigger an email to the customer, unless a customer note is added. <\/p>\n\n\n\n<p><strong>Consequence: <\/strong>The stock is updated, but there is no financial impact.<\/p>\n\n\n\n<p>\ud83d\udca1 <strong>Tip<\/strong>: If you wish to inform the customer of the cancellation, add a <strong>customer note<\/strong> to the order.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-contrast-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-radius:16px;padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)\">\n<h3 class=\"wp-block-heading has-accent-4-color has-text-color has-link-color has-x-large-font-size wp-elements-866ea749b4f9d476246e849ab718d0cc\"><strong>\ud83d\udcb0 Refund<\/strong><\/h3>\n\n\n\n<p><strong>Financial Impact and Customer Communication<\/strong><\/p>\n\n\n\n<p>A refund only occurs when a payment has been made and requires a financial transaction.<\/p>\n\n\n\n<p><strong>Consequence:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The order goes to <strong>&#8220;Refunded&#8221;<\/strong>.<\/li>\n\n\n\n<li>An <strong>automatic email<\/strong> is sent to the customer informing them of the refund.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-table has-medium-font-size\"><table class=\"has-fixed-layout\"><thead><tr><th>Case<\/th><th class=\"has-text-align-center\" data-align=\"center\">Cancellation<\/th><th class=\"has-text-align-center\" data-align=\"center\">Refund<\/th><\/tr><\/thead><tbody><tr><td>Customer has not paid and will not complete order<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705 Yes<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u274c No<\/td><\/tr><tr><td>The command was created by mistake or is a test<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705 Yes<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u274c No<\/td><\/tr><tr><td>Customer cancels a paid order<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u274c No<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705 Yes<\/td><\/tr><tr><td>A product is returned<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u274c No<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705 Yes<\/td><\/tr><tr><td>A billing error needs to be corrected<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u274c No<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u2705 Yes<\/td><\/tr><\/tbody><\/table><figcaption class=\"wp-element-caption\">Table : Cancel or refund?<\/figcaption><\/figure>\n\n\n\n<div class=\"wp-block-uagb-inline-notice uagb-inline_notice__align-left uagb-block-a0f08b4a\"><button class=\"uagb-notice-close-button\" type=\"button\" aria-label=\"Close\"><\/button><h4 class=\"uagb-notice-title\">\ud83d\udca1&nbsp;R\u00e8gle g\u00e9n\u00e9rale&nbsp;<\/h4><div class=\"uagb-notice-text\">\n<p><strong>If the order has not been paid for \u2192 Cancellation<\/strong> (no customer email).<br\/><strong>If a refund is necessary \u2192 Refund<\/strong> (customer is informed automatically).<\/p>\n<\/div><\/div>\n<\/div>\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Best Practices for Optimizing Order Management<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">For &#8220;Pending payment&#8221; orders<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Manually check and validate the payment status on the payment gateway if an order remains blocked in the &#8220;Pending payment&#8221; status.<\/li>\n\n\n\n<li>Contact customer<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">For &#8220;Pending&#8221; orders<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cancel orders that are too old to avoid stock and statistical problems.<\/li>\n\n\n\n<li>Follow up with a <strong>personalized note<\/strong>.<\/li>\n\n\n\n<li>Put the order in &#8220;In progress&#8221; status as soon as payment is received.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">For &#8220;Failed&#8221; orders<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Check the transaction on the payment gateway.<\/li>\n\n\n\n<li>Contact the customer to invite them to retry payment.<\/li>\n\n\n\n<li>Cancel order if customer does not respond.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">For &#8220;In progress&#8221; orders<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Mark as &#8220;Completed&#8221; as soon as the order is delivered.<\/li>\n\n\n\n<li>Add a <strong>customer note<\/strong> in case of delay.<\/li>\n<\/ul>\n<\/div>\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Conclusion<\/h2>\n\n\n\n<p>Effective WooCommerce order management is based on three pillars:<\/p>\n\n\n\n<p>\u2705 <strong>Follow the order process<\/strong> to ensure automatic emails are sent.<\/p>\n\n\n\n<p>\u2705 <strong>Automate as much as possible<\/strong> to save time and avoid human error.<\/p>\n\n\n\n<p>\u2705 <strong>Optimize communication with customers<\/strong> via email and notes for a better experience.<\/p>\n\n\n\n<p>\ud83d\udca1 <strong>A well-managed store is a store that sells better!<\/strong> By applying these strategies, you improve not only logistics, but also customer loyalty.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.pyxa.ch\/en\/contact\/\" data-type=\"page\" data-id=\"48\">Questions?<\/a><\/p>\n<\/div>\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Reading time: 5 minutes How to manage WooCommerce orders and automatic emails Inspired by the WooCommerce documentation principles of clarity and guidance. A well-managed WooCommerce store isn&#8217;t just about processing orders, it&#8217;s about optimizing every step to save time, improve the customer experience and maximize sales performance. This strategy is based on proactive order management, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2984,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","footnotes":""},"categories":[30],"tags":[98,52,99],"class_list":["post-2990","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-web-e-commerce","tag-e-commerce-en","tag-woocommerce-en","tag-wordpress-en"],"spectra_custom_meta":{"_pingme":["1"],"_encloseme":["1"],"_wpml_media_duplicate":["1"],"_wpml_media_featured":["1"],"_top_nav_excluded":[""],"_cms_nav_minihome":[""],"_thumbnail_id":["2984"],"_last_translation_edit_mode":["translation-editor"],"_wpml_media_has_media":["1"],"cmplz_hide_cookiebanner":[""],"_edit_lock":["1744641717:1"],"_edit_last":["1"],"_wpml_word_count":["1187"],"rank_math_seo_score":["68"],"rank_math_analytic_object_id":["42"],"rank_math_auto_redirect":["a:1:{i:0;i:30;}"],"_wp_old_slug":["woocommerce-order-management"],"rank_math_primary_category":["28"],"rank_math_schema_BlogPosting":["a:10:{s:8:\"metadata\";a:7:{s:5:\"title\";s:7:\"Article\";s:4:\"type\";s:8:\"template\";s:9:\"shortcode\";s:15:\"s-6806c7f72f248\";s:9:\"isPrimary\";s:1:\"1\";s:4:\"name\";s:11:\"%seo_title%\";s:11:\"description\";s:17:\"%seo_description%\";s:15:\"enableSpeakable\";s:7:\"disable\";}s:14:\"articleSection\";s:24:\"%primary_taxonomy_terms%\";s:8:\"headline\";s:11:\"%seo_title%\";s:11:\"description\";s:17:\"%seo_description%\";s:8:\"keywords\";s:10:\"%keywords%\";s:5:\"@type\";s:11:\"BlogPosting\";s:6:\"author\";a:2:{s:5:\"@type\";s:6:\"Person\";s:4:\"name\";s:6:\"%name%\";}s:13:\"datePublished\";s:20:\"%date(Y-m-dTH:i:sP)%\";s:12:\"dateModified\";s:24:\"%modified(Y-m-dTH:i:sP)%\";s:5:\"image\";a:2:{s:5:\"@type\";s:11:\"ImageObject\";s:3:\"url\";s:16:\"%post_thumbnail%\";}}"],"litespeed_vpi_list":["a:2:{i:0;s:15:\"Pyxa-Logo-1.svg\";i:1;s:34:\"WooCommerce-process-management.jpg\";}"],"_genesis_title":["10 best practices for WooCommerce orders"],"_genesis_description":["Discover how to properly manage WooCommerce orders to improve the customer experience, optimize sales and save time."],"rank_math_title":["10 best practices for WooCommerce orders %sep% %sitename%"],"rank_math_description":["Discover how to properly manage WooCommerce orders to improve the customer experience, optimize sales and save time."],"rank_math_focus_keyword":["woocommerce orders"],"_uag_css_file_name":["uag-css-2990.css"],"_uag_js_file_name":["uag-js-2990.js"],"rank_math_internal_links_processed":["1"],"_uag_page_assets":["a:9:{s:3:\"css\";s:50288:\".wp-block-uagb-container{display:flex;position:relative;box-sizing:border-box;transition-property:box-shadow;transition-duration:0.2s;transition-timing-function:ease}.wp-block-uagb-container 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Fischer","author_link":"https:\/\/www.pyxa.ch\/en\/author\/infopyxa-ch\/"},"uagb_comment_info":0,"uagb_excerpt":"Reading time: 5 minutes How to manage WooCommerce orders and automatic emails Inspired by the WooCommerce documentation principles of clarity and guidance. A well-managed WooCommerce store isn&#8217;t just about processing orders, it&#8217;s about optimizing every step to save time, improve the customer experience and maximize sales performance. This strategy is based on proactive order management,&hellip;","_links":{"self":[{"href":"https:\/\/www.pyxa.ch\/en\/wp-json\/wp\/v2\/posts\/2990","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pyxa.ch\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.pyxa.ch\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.pyxa.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pyxa.ch\/en\/wp-json\/wp\/v2\/comments?post=2990"}],"version-history":[{"count":0,"href":"https:\/\/www.pyxa.ch\/en\/wp-json\/wp\/v2\/posts\/2990\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.pyxa.ch\/en\/wp-json\/wp\/v2\/media\/2984"}],"wp:attachment":[{"href":"https:\/\/www.pyxa.ch\/en\/wp-json\/wp\/v2\/media?parent=2990"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.pyxa.ch\/en\/wp-json\/wp\/v2\/categories?post=2990"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.pyxa.ch\/en\/wp-json\/wp\/v2\/tags?post=2990"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}